Privacy Policy

Introduction

Welcome to vivify, the image creation and editing workspace at vivify.video. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our site, generate images, or interact with vivify.

Information Collection and Use

We collect information to keep your vivify experience fast, secure, and personalized:

1. Account Information

   • What We Collect: Name, email address, password, and profile preferences you submit when you sign up.
   • Purpose: To authenticate you, deliver account features, and provide customer support.

2. Usage Details

   • What We Collect: Logs of prompts, feature interactions (e.g., image generation, image editing, and aspect ratio presets), and timestamps.
   • Purpose: To improve product quality, personalize recommendations, and ensure platform reliability.

3. Device Information

   • What We Collect: Browser type, operating system, device identifiers, and approximate location derived from IP address.
   • Purpose: To optimize the interface for your device, troubleshoot bugs, and prevent abuse.

4. Cookies

   • What We Collect: Session tokens, analytics identifiers, and preference cookies.
   • Purpose: To keep you signed in, remember your settings, and measure performance.

5. Payment and Billing Information

   • What We Collect: Billing name, email, tax address, payment status, order records, invoices, refund records, chargeback records, VAT or tax identifiers, and limited payment details processed by payment processors, merchant-of-record providers, or billing partners.
   • Purpose: To process purchases of vivify credits, subscriptions, add-on features, invoices, taxes, refunds, disputes, and chargebacks.

6. Generated Content

   • What We Collect: Input prompts, uploaded reference images, and generated outputs.
   • Purpose: To deliver requested edits, provide history for your account, and improve safety systems such as content moderation and abuse prevention.

7. Safety and Moderation Information

   • What We Collect: Prompts, uploaded references, generated outputs, metadata, account identifiers, abuse signals, and moderation decisions.
   • Purpose: To detect policy violations, prevent abuse, protect users, enforce our Acceptable Use Policy, and maintain service integrity.

8. Generation Task Metadata

   • What We Collect: Model selections, workflow settings, task identifiers, processing status, timestamps, error logs, and infrastructure diagnostics.
   • Purpose: To provide generation features, troubleshoot failures, allocate credits, maintain quality, and secure the service.

Data Storage and Security

We store your information on secure cloud infrastructure with encryption in transit and at rest, access controls, and ongoing monitoring. While we strive for strong protections, no transmission or storage method is completely secure. Please use strong passwords and notify us immediately of any suspected unauthorized access.

Information Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Payment Processors, Merchant-of-Record Providers, and Billing Partners: Providers that may process billing name, email, tax address, payment status, order records, invoices, refunds, chargebacks, tax records, and subscription billing information.
• Content Safety and Moderation Providers: Providers that may process prompts, uploaded references, generated outputs, metadata, and account identifiers for abuse prevention, policy enforcement, trust and safety review, and security.
• AI Model and Infrastructure Providers: Providers that may process prompts, uploaded images, generated outputs, task metadata, model settings, and infrastructure diagnostics to provide generation, editing, storage, and delivery features.
• Analytics, Hosting, Storage, and Customer Support Providers: Trusted partners who support site analytics, cloud hosting, file storage, database services, logs, diagnostics, support tooling, and customer communications, each bound by confidentiality obligations where required.
• Legal Compliance: Authorities or third parties when required by law, court order, or to protect rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or asset sale, where personal data may be transferred as part of the transaction, with notice where required.

Changes to This Policy

We may update this Privacy Policy to reflect changes in features, regulations, or business operations. When we do, we will revise the "last updated" date and, when appropriate, provide additional notice. Your continued use of vivify after updates constitutes acceptance of the revised policy.

Contact Us

If you have questions or requests about this Privacy Policy or your personal data, contact us at:

• Website: vivify.video
• Email: support@vivify.video

By using vivify, you agree to the practices described in this Privacy Policy. Thank you for trusting us with your creative workflow.

More Vivify Pages

Return to the Vivify home page, review our Terms of Service, or start creating with the AI image generator.